How It Works

No chasing your tail here! Just choose which city, and you’re ready to roll.

For local, one-way trips:

  • Fill in the date and time you need a ride (24-hour notice, please), plus payment information
  • Our driver fetches your pet as requested
  • Your pet is delivered to her destination
  • Payment is made at the time of booking

For local, round trips:

  • Our driver retrieves your pet
  • Your pet is returned to her original location
  • Payment is made at the time of booking

For long-distance transport within the lower 48 states:

  • Fill in the trip details and your contact information, and request a quote
  • You will receive four transport options and a price quote for each one
  • You approve the transport option you want and provide payment
  • A My Pet Cab team member will call you to discuss your pet’s travel schedule (we request 5-day leeway)
  • One week before your pet’s departure, our rep will tell you the exact pick-up date and a 3-hour time window for that
  • Our driver fetches your pet as agreed
  • You receive daily updates on your pet’s journey
  • Your pet is delivered to the specified destination